Field Service Technician North West (m/f/x)

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Amann Girrbach is one of the world’s leading companies in the field of dental technology. The company group develops, produces and sells products and system solutions for the manufacture of high-precision and aesthetic dental prostheses. Our success is based on passion, competence and enthusiasm of more than 550 committed employees working at all of its nine locations.

We are looking for a Field Service Technician North West US Region (m/f/x) to join our team at the Charlotte (USA) site. 

Key responsibilities

  • Installation and commissioning of CAD/CAM systems
  • Ensure customers happiness through exceptional and timely repairs of equipment
  • Work efficiently to ensure proper resolution of company/client problems
  • Technical expertise including liaison with Austria parent
  • Support analysis of issues including working closely with Help Desk
  • Maintain documentation and proper records of work operations
  • Travel for repairs/services as needed
  • Complete and turn in field reports that capture all time and work completed on site
  • Provide diagnostic analysis, repair, or preventative maintenance to customers
  • Practice and adhere to all safety and training

Job requirements

  • Completed training as a mechatronics technician or mechanical engineering technician or comparable training with a high affinity for technology, e.g. dental technology training with prior CAD/CAM experience
  • 5+ years' installing and maintaining machines
  • Experience with SalesForce CRM
  • Experience with power and hand tools
  • CNC/Dental Milling or 3D Printing experience preferred
  • Strong written and verbal skills
  • Willingness to travel minimum 4 days per week


  • Work in an international, fast-growing company that shows high esteem for engagement, performance and personal commitment
  • Open communication and respectful cooperation are defining features of our corporate culture
  • Attractive financial framework conditions of a modern company make our package a perfect fit for a committed individual

Amann Girrbach North America, LP
13900 South Lakes Drive
Suite D
Charlotte, NC 28273 | USA
  • Nicole Carmichael
  • HR Generalist
  • +1 704 837 1404